hermaid is a virtual platform specializing in the care of individuals focusing on perimenopause, menopause, and other aspects of hormonal health.
Tailored to Your Needs
We create individual care plans based on the medical history and health approach of our patients to improve their symptoms.
Holistic Experts
Our consultants are specifically trained for mid-life care and primarily offer virtual support.
For Peri- and Postmenopause
hermaid provides specialized care for typical symptoms associated with menopause, as well as preventive measures to improve long-term health. There is no age limit for these services.
What Types of Treatments Does hermaid Offer?
We believe in personalized care and develop holistic treatment plans based on your specific symptoms, medical history, and individual health approach. Your solution could include elements of hormone replacement therapy (HRT), non-hormonal medications, dietary supplements, and naturopathy. Additionally, we can guide you through therapies such as stress management, cognitive behavioral therapy, or yoga. We also offer coaching for simple but effective lifestyle modifications like sleep, mindfulness, nutrition, and exercise. Our goal is to develop an optimal treatment plan for you.
Waiting List
The waiting list is an opportunity for interested parties to sign up for Hermaid's future holistic health program. As part of this waiting list, you will receive information about the program start and relevant updates as soon as they are available. For a young startup like Hermaid in women's health, the waiting list is very important. It allows us to capture and understand the interest and demand of potential users early on. This is especially important to convince potential investors, funding bodies, or partners of the necessity and relevance of our offer. The more women sign up on the waiting list, the stronger we can show that there is a great need for our services. Your support through the waiting list helps us better tailor our offer to the needs and concerns of women in menopause while also drawing attention to the urgent concerns of women's health.
Our care model begins with a questionnaire to thoroughly understand you and your symptoms. This is followed by a virtual consultation with one of our trained experts, who will advise you on your treatment options. We maintain regular contact to support you throughout your journey. You can contact us at any time if you experience new symptoms or have concerns.
Profile Creation on the Platform
After you have submitted the questionnaire, you will receive an email from us with personalized suggestions for treating physicians, naturopaths, or coaches who match your needs.
Expert Selection
Our experts introduce themselves via video message, allowing you to get a sense of their personality and area of expertise. Based on your availability or preference, you can choose the expert who best fits you.
Appointment Booking and Saving in Calendar
After selecting an expert, you can directly book an appointment. Simply choose an available time from the expert’s calendar. When scheduling the appointment, you agree to share your health data with the selected expert, enabling a focused and effective conversation. You will also receive the treatment contract by email.
Email Reminders
After booking, you will receive an appointment invitation by email, which you can save to your calendar. You will receive reminders for your appointment: 36 hours before, 24 hours before, and 10 minutes before the appointment.
Virtual Conversation (Video Player)
10 minutes before your appointment starts, log in to our platform using your credentials. No special video player or additional software is needed. The appointment can be started directly in your web browser. After logging in, you will find the scheduled appointment in your account. Click on the appointment to open it and join the session. Depending on the settings, you can start a video conference or a chat with the expert. Use the provided features to start the conversation.
Treatment Plan
After the appointment, your expert will send you a treatment plan. Further appointments may take place over the following weeks with them.
What Does the Service Cost? Private / Through Employer / Health Insurance
Private payers
The hermaid services are fully payable privately. Exact prices will be listed on the website next month.
Employers
We are currently working to win over major employers in Germany to cover your treatment fully or partially as part of their corporate benefits. If you would like to approach your employer to strengthen female employees in your company, please contact us.
Insurance
Currently, the rates in the health insurance service catalog for menopause consulting are so low that it is practically impossible for doctors to address individual needs. We want to change that. We are currently working to win over health insurers to cover your treatment fully or partially. Once we have enabled reimbursement through health insurance, we will announce it. You can check with your private health insurance to see if they will cover the costs.
Who Are the hermaid Experts?
At hermaid, experts from various fields work together to offer holistic solutions for problems during menopause. Our experts come from the fields of gynecology with specialized training in holistic women's health as well as for perimenopause, menopause, and healthy aging. Together with nutrition scientists, psychologists, naturopaths, sports and lifestyle coaches, and general practitioners, we work closely to provide you with the best possible care.
Data Security
As a German healthcare startup, we take the protection of your data very seriously. Data protection and data security are indispensable pillars of our business activities. We comply with the GDPR and continuously review compliance with current data protection conditions. You can find our privacy policy here.hier
You register via hermaid.me/platform and agree to the user terms.
When you log in next time, do so either through hermaid.me/platform or here via the website by clicking the "Login" button in the navigation bar.
Once logged in, you can request an appointment by clicking on "Book Appointment."
Before showing you experts, we want to get to know you and your needs better. You will fill out a medical questionnaire.
We start with a detailed questionnaire to get to know you better and find the right expert for your issues. At the end of the questionnaire, you can create an account. Subsequently, you will be provided with a selection of experts who might match your issue. You can make an appointment request with the expert of your choice, and she will quickly unlock her available appointments, which you can then book. You will then receive a booking confirmation with the dial-in data by email.
10 minutes before the appointment starts, you can log in through our platform.
You will receive a summary and a treatment plan from your expert sent directly to you.
How Do I Pay?
Pay securely and easily with a credit card or PayPal if you are a self-payer. If you have access through your employer, simply use the code provided to you. We use a proven platform for secure online payments, allowing you to easily and reliably pay for our services. Your data is encrypted and protected to ensure a secure transaction.
Which Browser Do I Need for the Video Call?
We use a video tool on our platform for our online video meetings. You log in and start the video with the link. You can use any browser for our video consultation.
Can I Reschedule or Cancel an Appointment?
Things can always come up, and that happens. You can generally reschedule your appointment up to 4 hours in advance to another time.
You can cancel the appointment free of charge up to 48 hours in advance. If the cancellation occurs less than 48 hours before, unfortunately, the appointment will be fully charged. However, you can reschedule the appointment up to 2 hours before.
How Can I Contact Your Customer Service?
How can I contact your customer service?Please email us your concerns, and we are happy to help:
Here you can learn how we and other advisors can help you actively combat complaints. The specific measures and assistance can vary depending on the field of expertise and the service offerings of the platform. If you have further questions, please send us a brief email.
hermaid offers specialized care for typical symptoms related to menopause, as well as preventive measures to improve long-term health. Our care model begins with a questionnaire to understand you and your symptoms in detail. This is followed by a virtual consultation with one of our trained experts who will advise you on your treatment options. We maintain regular contact with you to accompany you on your journey. If you experience a new symptom or concern, you can contact us at any time.
Hormone Replacement Therapy (HRT)
The decision whether a woman should consider hormone replacement therapy (HRT) during menopause depends on individual factors. Typically, hormones that decrease during menopause are substituted, usually estrogen and sometimes progesterone. The decision on whether HRT is the right option and when it should be started should be made in consultation with medical experts. It is not necessary or desired for every woman to initiate hormone therapy.
We provide information on the topic and aim to alleviate women's fears of hormone replacement therapy (HRT), as most women can benefit from a 'microdosing' hormone therapy. Typically, hormones that decrease during menopause are supplemented, usually estrogen and sometimes progesterone.
The decision on whether HRT is the right option and when is the best time to begin should be made in consultation with medical experts. It is not necessary or desired for every woman to initiate hormone therapy. Particularly, dietary changes and avoiding alcohol can also have a positive impact.
Risks
It's important to note that the reputation of hormone replacement therapy (HRT) was discredited due to a study conducted in the 1960s that was not properly structured. Nevertheless, it's essential to understand that HRT can carry certain risks, such as an increased risk for breast cancer, strokes, and blood clots. Therefore, patients with thrombosis should not undergo HRT. Before deciding on HRT, it is advisable to have a comprehensive consultation and a thorough physical examination to weigh the possible risks and benefits. Our medical experts are available to advise and support you.
What Types of Hormones Are There?
There are bioidentical and synthetic hormones, which are structurally similar to the hormones naturally produced by the body. Bioidentical hormones are molecularly identical to the hormones naturally produced by the body. They are derived from plant sources and manufactured in a lab. Synthetic hormones have a similar structure to natural hormones but are not exactly identical.
Are There Alternatives to HRT?
Besides Hormone Replacement Therapy (HRT), there are alternative approaches to manage the challenges of menopause. One significant option is dietary and lifestyle counseling. By specifically adjusting your diet and lifestyle, you can help alleviate symptoms such as hot flashes, sleep disturbances, and mood swings. A balanced diet can positively impact your well-being. Additionally, regular exercise, stress management, and sufficient sleep play crucial roles. Our experts are available to provide personalized recommendations and support you on this journey.
Dietary Changes and Supplements
A balanced diet rich in fruits, vegetables, whole grains, healthy fats, and protein sources can help reduce menopausal symptoms. Our nutritionist and internist will advise you on this.
Phytotherapy involves using plant substances, like plant extracts or preparations, to treat health conditions. Some of these plant compounds, such as those found in flaxseeds and legumes, are rich in phytoestrogens, which act similarly to estrogen. Black cohosh or soy extracts are used to alleviate symptoms like hot flashes. In our course, you will learn more about nutrition and medicinal herbs.
Breathing exercises and yoga help reduce stress, enhance mental clarity, and boost overall well-being. They allow you to find calm during times of change and better rejuvenate. We provide methods that you can easily incorporate into your busy daily routine.
Neurocentric Training
Neurocentric training focuses on optimizing your neurological connections. This method combines cognitive exercises, sensory training, and targeted movement sequences to enhance your neurological performance. Particularly for concentration difficulties and symptoms like "brain fog," this method can be extremely helpful. Through training, you can improve your mental clarity and concentration. An example would be performing coordinative exercises that strengthen your brain and body connection, thereby boosting your cognitive abilities.
Physical Treatments: Acupuncture or Hypnosis Can Be Supportive
Physical activity during menopause plays a crucial role in your health. It not only helps maintain physical fitness but also contributes to regulating mood swings, boosting metabolism, and enhancing overall well-being. Additionally, cycle-based training, which aligns with the individual phases of the menstrual cycle, can be particularly beneficial in optimizing physical performance.It's also important to note that the requirements for exercise and physical activity may change after age 40. Targeted exercises to strengthen the musculoskeletal system as well as flexibility and balance exercises become important to minimize injury risks and promote mobility.Another important aspect is the risk of osteoporosis. Regular physical activity, especially weight-bearing exercises like weightlifting or resistance training, can help maintain bone health and reduce the risk of osteoporosis. Our sports medicine specialist will advise you on this.
Companies greatly benefit when they support women during menopause. This life stage presents unique challenges, and recognizing these in the workplace leads to improved health, satisfaction, and productivity. By addressing the specific needs of female employees—through access to specialized health resources—companies foster a positive work environment. This commitment reflects not only social responsibility but also enhances employee retention and strengthens the company's image as an inclusive and caring employer.
Tax Benefits for the Company
Besides the social and cultural advantages, Corporate Health Management (CHM) also offers financial incentives for companies. Such engagement can be tax-advantaged. Companies investing in the health of their employees can benefit from tax advantages under certain conditions. Investments in CHM can be claimed as business expenses, leading to a reduction in taxable income. These tax benefits not only reduce the immediate financial burden on companies but also create an incentive to invest in long-term health promotion. This contributes to a sustainable improvement in the work environment and employee health.
How Costly is the Service for Companies or Female Employees?
No, there are no costs for female employees. The program is financed by the employer and provided to employees free of charge.
Is the hermaid Service Anonymous?
Our service can be used completely anonymously by employees, as not every woman wants to share her health issues within the company. Billing and invoicing are done directly with the respective employer when they have entered into a framework agreement with us.
hermaid is a network of experts who together form a virtual clinic. Our focus is on caring for people over 40, particularly during perimenopause, menopause, and other aspects of hormonal health. We create individual care plans based on the medical history, genetics, and health approaches of our patients to improve their symptoms. Our consultants are specially trained for midlife care and offer virtual support.
Who is part of the expert network?
Our team consists of professionals with specialized training in holistic women's health, particularly for perimenopause, menopause, and healthy aging. Our experts come from fields such as gynecology, nutrition science, psychology, naturopathy, sports and lifestyle coaching, and general medicine. Together, we work in a close network to provide the best possible care for our patients.
How do I become part of the hermaid network?
We are looking for experts who are already specialized in the care of women in menopause. In the future, we plan to expand our network further. As we are still in the early phase of developing our services, we are assembling a diverse team. Our goal is to continuously expand the network to reflect the diversity of this life stage. Please contact us if you are interested. *It is important that you have a license to practice medicine. We will verify your continuing education certificates.
What specialization is in demand?
Our specialized care focuses on treating typical menopause symptoms and on preventive measures to promote long-term health. We offer women a wide range of options, from prescription medications to holistic remedies. At hermaid, we think holistically and have assembled a network of experts including nutritionists, psychologists, naturopaths, sports and lifestyle coaches, and general practitioners. We believe in the importance of an interdisciplinary approach to comprehensively support women and provide individual solutions.
Personalized Medicine
Our personalized care at hermaid is based on the specific symptoms of our patients, their medical history, and their individual health approaches. Our holistic treatment plans may include elements of hormone replacement therapy (HRT), non-hormonal medications, dietary supplements, and naturopathy. Additionally, we offer guidance on therapies such as stress management, cognitive behavioral therapy, and yoga. We also support our patients with coaching for simple yet effective lifestyle modifications like sleep, mindfulness, nutrition, and exercise. Our goal is to develop an optimal treatment plan for our patients tailored to their individual needs.
How does hermaid support me in my consulting?
By utilizing digital technologies, we enable efficient and time-saving communication. With video education and digital anamnesis, information can be exchanged quickly and conveniently. If necessary, we can also arrange a simple referral to other experts to ensure comprehensive care. Our CareCoordinator accompanies women throughout their entire treatment process, providing support and advice to relieve you of the burden of organizational tasks. Our goal is for you to focus on your own work while we handle the smooth operation and coordination.
How is the service compensated?
Currently, the rates in the service catalog of health insurance companies for consulting on menopause are so low that it is virtually impossible for doctors to address individual needs. We want to change that. We are currently working to win over health insurance companies to cover your treatment in full or in part. As soon as we have enabled reimbursement through health insurance companies, we will announce it. As soon as we are certified by the Association of Statutory Health Insurance Physicians (KV), different telemedicine guidelines of the countries will apply.
Data Protection
We encrypt patient data on our platform. Even the hermaid team can only access the data with the patient's permission. If a treatment contract (an appointment booking between an expert and a client) exists, the medical data of the patient is released.
Your data as an expert is also handled in compliance with the GDPR. hermaid hosts the data in Germany.
Become the advocate of your health!
Discover your health with hermaid: efficient, convenient, and tailored specifically to you